Reviews
Posted on Linda Snow2026-04-02Trustindex verifies that the original source of the review is Google. Joe picked up the phone right away when I called in my moment of distress. My tankless water heater had stopped working minutes before and I had company coming for dinner. He listened to the problem and trouble shooting I'd already done, calmly and clearly explained what could be going on and the steps he would take when he arrived the next morning. He notified me when he was en route and showed up at the beginning of the time window he had provided. He diagnosed and validated his diagnosis with the manufacturer. He fixed the problem and had me back in business quickly. I'll call Joe the next time I have need for a plumber.Posted on Heather Thornton2026-04-02Trustindex verifies that the original source of the review is Google. Massflo came for a consult on our water heater to increase production of warm water when a large crowd descends on our condo. We were given some good options without having to replace our newer water heater. Knowledgeable and professional about his job.Posted on Veronica Strobel2026-03-24Trustindex verifies that the original source of the review is Google. I recently purchased a home that the gas line running along the stucco of the home was corroded and in need of replacement. After numerous attempts to find a company that would replace it I came across Massflo plumbing. After reading reviews they were knowledgeable about the situation and scheduled an appointment. Joe showed up in a timely manner and knew exactly what needed to be done and replaced. I would definitely recommend Massflo, a job well done. 5 stars I called Massflo for inside plumbing issues with faucets loose and one leaking. Joe came out very knowledgeable and professional. I’ll call Massflo for all my plumbing needs. Thanks again.Posted on Don Chinnici2026-03-22Trustindex verifies that the original source of the review is Google. MassFlo was great. Called them on an emergency on sewer backup. Dispatch, Jonathan(?), was pleasant and Joe arrived within the hour. Did great work, and did over and above what was required when my tenant with handicap requested he clean the shower and tub. Clearly not part of this, yet done with a smile. Great guys. Every bit earned the 5.Posted on Natalie Lloyd2026-03-12Trustindex verifies that the original source of the review is Google. I needed work done in my shower and MassFlo was quick to respond and send someone out. Even though the job turned out to be more challenging than any of us could have expected Joe didn't back down from the challenge and did a great job. Good communication as well. If I have any future plumbing problems I know who to call. Thanks!Posted on John Lucking2026-03-03Trustindex verifies that the original source of the review is Google. Prompt, professional, qualified and courteous. Used them to service my Rinnai tankless water heater as they are on Rinnai's list of certified service companies. I recommend them.Posted on Erik M2026-03-02Trustindex verifies that the original source of the review is Google. These guys were very knowledgeable. Very organized. Very professional. And very effective. They were at my house quickly after I called them and they fixed my problem promptly. They also went out of their way to give me advice on how to help avoid the problem again. While the repair was costly, they were fully transparent about the price, came quickly and fixed a big problem that others could not fix, so I was OK with the price. Highest marks.Posted on Penny Lammert2026-03-02Trustindex verifies that the original source of the review is Google. Joe came out in an emergency on Sunday and fixed a broken water main. He did a very good job. There was a minor leak on the opposite side of the backflow system, and it required a minor repair. All repairs were done in a timely fashion, and the area was left neat and picked up. Thank you for your quick and efficient service!Posted on Ross Dueber2026-02-26Trustindex verifies that the original source of the review is Google. My tech, Joe, was very thorough in explaining my tankless water heater options as well as pricing. From start to finish he completed the replacement in four hours. Install looks great and unit works as advertised!Posted on Laura Mutz2026-02-24Trustindex verifies that the original source of the review is Google. Great service and quality work to replace a garbage disposal.Load more
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